Terms of Sale (CGV)

1. Purpose

These Terms of Sale define the subscription, payment and use of the paid services offered by the Nelyx application, published by Mr. Kadiata Triven, sole proprietor (SIREN 889 890 141), registered address: 134 avenue des bleuets, 93370 Montfermeil.

2. Services

Nelyx is an HR SaaS (leave, absences, scheduling, reporting). Access to paid features requires a monthly or yearly subscription.

3. Pricing

• Prices are shown in euros, excluding VAT, as displayed on /pricing at the time of subscription.
• Prices may change; any change will be notified to the Customer with a 30-day prior notice.

4. Billing & Payment

• Payments and billing are handled via Stripe on behalf of Nelyx.
• Subscriptions renew automatically (monthly/yearly).
• The Customer authorizes automatic charges at each due date. In case of failure, access may be suspended after notice.
• Upgrades/downgrades within a period: pro-rated billing when applicable by Stripe.
• Invoices are available in /billing.

5. Term & Termination

• Subscriptions run on monthly or yearly periods and renew automatically.
• The Customer may cancel anytime from /billing. Cancellation takes effect at the end of the current period.
• Unless required by law, no partial refund is made in case of early termination.

6. Right of withdrawal

For digital services provided immediately after payment, the professional Customer acknowledges and accepts that the right of withdrawal does not apply.

7. Warranties & Liability

• Nelyx uses reasonable means to ensure Service availability.
• Liability is limited to 3 months of subscription fees for proven direct damages only; indirect losses (profit, data, business) are excluded.
• No warranty of fitness for specific needs is provided without a written agreement (SLA/specific contract).

8. Personal data

Processing is described in the Privacy Policy. Stripe acts as a processor for payment processing.

9. Trial, promotions & coupons

Any trial periods, discounts and coupons are shown at checkout and may be subject to conditions. Nelyx may modify or end these offers at any time.

10. Changes to the Terms of Sale

Nelyx may amend these Terms of Sale. For material changes impacting price or scope, a 30-day notice will be provided (email and/or in-app notice).

11. Governing law & jurisdiction

These Terms of Sale are governed by French law. Any dispute shall be submitted to the courts with jurisdiction over [registered city, e.g., Paris]. The French version prevails.

12. Contact

Billing & support: support@nelyx.fr • DPO: dpo@nelyx.fr